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Why Sell on eBay and not directly from your website?Currently this make the best sense for us. As we scale our business we will be moving to site only sales options. We will also be selling at area conventions.
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Do you have other items that you do not have listed in your eBay store?Yes sometime we will have items that we only sell at conventions or have other connection to get what you are looking for. Drop us an email we may be able to help find what you are looking for.
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What is the shipping process and how long does my order take to arrive?We process orders within 1 business days after payment. Shipping time may vary depending on your location, but generally our shipments take between 5 and 10 business days to arrive after processing. We offer expedited shipping options if you wish to receive your order more quickly.
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What if my product arrives damaged or with defects?We apologize for any inconvenience. If you receive a damaged or defective action figure, please contact us immediately, and we will provide you with instructions on how to proceed. Your satisfaction is important to us, and we will do our best to resolve the issue.
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Do you have a return or exchange policy?Yes, we have a return and exchange policy. If for any reason you are not satisfied with your purchase, you can return or exchange the action figure within 30 days from the date of receipt. Please review our "Return Policies" page for more details about the process.
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